Privacy Policy of Bulldog Service Center

Public Notice on Personal Data Processing
Current version as of July 1, 2025

These Privacy Policy describe how the sole proprietor – Jevhenij Oleksandrovyč Nahornjak (hereinafter referred to as “the Website,” “we,” “us,” or “our Company”) collects, uses, and discloses information obtained from you or provided by you when visiting the website at: https://bulldog-autoservis.cz/.

The data controller is the sole proprietor – Jevhenij Oleksandrovyč Nahornjak, registered under the laws of the Czech Republic, with registered office at: Modřanská 394/102, 147 00 Prague 4, Czech Republic.

These Privacy Policy also explain your rights and options regarding your personal data, as well as how you can contact us to update your information or obtain answers to questions about our privacy practices.

The provisions of these Privacy Policy may change in the future. Each time we make changes, we will publish a new version on this page, including the effective date.

Please read these Privacy Policy carefully before using the website. By using the website or checking the relevant box (for example, by clicking “Book Service”), you confirm that you have read these Policy and provide your free and explicit consent to the processing of your personal data in accordance with the conditions set out herein.

Definitions

• Data Controller – a natural or legal person who determines the purpose, scope and means of processing personal data (unless otherwise required by law). In this Policy, the Data Controller is us, as described above.

• Personal Data – any information or set of information relating to an identified or identifiable individual (directly or indirectly).

• Non-Personal Data – information that does not allow the identification of a specific person by itself.

• Information – in the context of this Policy, this term refers to both Personal and Non-Personal Data.

• User – a natural person visiting the Website, using its functions and/or placing an order through it.

• Processing – any operation or set of operations carried out on personal data, automated or not, such as collection, recording, organization, storage, modification, updating, use, disclosure, dissemination, anonymization, blocking, deletion or destruction, including processing via information systems.

• Applicable Data Protection Laws – EU and Czech legislation in the field of data protection, including the General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) and other applicable legal acts.

General Provisions

We process your personal data solely for the purpose of providing our services. In particular, we may process personal data for:

• processing your order and providing information about its status,

• enabling your participation in promotions or special offers,

• handling your inquiries and requests via customer support,

• sending newsletters (if you have subscribed),

• conducting surveys and collecting feedback (if you participate in questionnaires or leave reviews).

Our website operates in the Czech Republic and is primarily intended for users located there (including foreign visitors). Processing is carried out in accordance with EU and Czech legislation.

Information you provide is considered confidential and will not be shared with third parties except as necessary for fulfilling your order or as required by law.

These Privacy Policy apply only to bulldog-autoservis.cz. We are not responsible for third-party websites linked from ours.

We do not verify the accuracy of information you provide; you are solely responsible for its correctness.

Processing of your data begins when you access the Website or submit personal data by email, form or other communication method.

Information We Collect

We only collect and use personal data necessary to process your orders and provide services. Typically, this includes:

• name, surname, middle name (if applicable),

• phone number,

• email address.

Additional data may be provided voluntarily, unless required by law or necessary to perform a contract.

We also use cookies to collect additional information about website use and improve our services.

Types of cookie-based data we may process:

• Device data: hardware model, device ID, MAC address, IP, OS version, settings.

• Log data: time and duration of site use, search queries, approximate location, and browser or account identifiers.

• Usage data: interactions with our site (pages viewed, buttons clicked), including data from third-party platforms (e.g. social media interactions).

Cookies are used to:

• simplify login/authentication,

• improve browsing experience,

• remember preferences and settings,

• analyze usage and visitor flows,

• improve service quality,

• personalize content.

👉 You may manage cookies in your browser settings. Disabling cookies may affect functionality.

Third-Party Analytics & Advertising

We use third-party services (Google Analytics, Google Ads, Facebook, TikTok, etc.) to analyze traffic and for advertising purposes.

These providers may collect information via cookies about your use of the site (device data, IP, pages visited, actions). Data may be stored outside the EU (e.g., USA).

We strive to ensure compliance with GDPR standards when data is transferred. You may opt out by disabling third-party cookies or using platform opt-out tools.

Special Categories of Data

We do not collect sensitive data (e.g. racial origin, political opinions, religion, health, sexuality, biometrics). If provided, such data will be deleted unless required by law.

How We Use Personal Data

Collected data may be used for:

• Contractual obligations – processing and fulfilling your orders, delivering services.

• Communication & support – responding to inquiries, keeping communication records.

• Marketing – sending newsletters/offers (only with your subscription). You may unsubscribe anytime.

• Analytics & improvements – research, analyzing user behavior, improving marketing campaigns.

• Protecting interests & security – preventing fraud, ensuring security, protecting rights.

• Legal compliance – responding to lawful requests from authorities.

We do not make automated decisions without human intervention that may affect your rights.

Data Sharing

We consider your data confidential and only share it in these cases:

• as required by law,

• with your explicit consent,

• to fulfill your order (e.g., sharing with a partner company providing a specific service).

Data may be shared with:

• courts, legal advisors, or authorities (when required),

• law enforcement (fraud/cybersecurity prevention),

• hosting and IT providers (only as necessary to operate the site).

Cross-Border Data Transfers

Your personal data may be transferred and stored outside the EEA. For example, our hosting provider “Hosting Ukraine” stores data in Ukraine.

We take all necessary steps under GDPR, including standard contractual clauses, binding corporate rules, or explicit consent.

Some third-party partners (Google, Meta, TikTok) may also store data outside the EU (e.g., USA).

We do not sell your data or share it for third-party marketing without your consent.

Data Storage & Protection

We use technical and organizational measures to protect your personal data, including:

• encryption,

• firewalls and intrusion detection systems,

• restricted employee access,

• staff training,

• regular security audits.

Data is retained only as long as necessary for the stated purposes or as required by law (e.g., tax/accounting).

Once no longer needed, data is deleted or anonymized.

Your Rights (under GDPR)

You have the following rights:

• Access – know what data is processed and obtain a copy.

• Rectification – correct inaccurate or incomplete data.

• Erasure (Right to be Forgotten) – request deletion of your data under certain conditions.

• Restriction – limit processing in specific cases.

• Objection – to processing based on legitimate interest or direct marketing.

• Portability – receive your data in machine-readable format.

• Withdraw consent – at any time, without affecting prior processing.

• Not to be subject to automated decisions – without human review.

• Right to complain – to the Czech Data Protection Office (ÚOOÚ) or another EU authority.

We may request identity verification before fulfilling your request.

Children

Our services are not intended for persons under 18 without parental consent.

We do not knowingly collect data from children under 18. If discovered, such data will be deleted.

Updates to This Policy

We may update this Policy from time to time. A new version will always be published on our website with the effective date.

If major changes occur, we may notify you by email or on the website before they take effect.

If you disagree with changes, please stop using our website.

Third Parties

To fulfill orders, we may share customer data with partners (only what is necessary to deliver the service).

All partners are contractually bound to use data only for service delivery and to ensure confidentiality.

Questions & Complaints

If you have questions, concerns or complaints about our privacy practices, please contact us:

Data Controller: Jevhenij Nagornjak
Address: Modřanská 394/102, 147 00 Prague 4, Czech Republic
Email: [email protected]
Phone: +420 604 812 558